Scholarship meal plans are available only to students who meet both
of the following criteria:
They are on scholarships that specifically include a board plan.
They reside off campus or in apartment housing on campus.
Charges, Payments, Balances, and Value Additions
Value may be added at any time, once the plan has been activated.
Deposits may be made in the i-card ID Center only.
Deposits must be made with cash or check or by credit card. Additions
authorized by departments must be in writing (e-mail is fine) and must
include the account number and object code for the account to be charged.
Negative balances are not permitted.
Hold Status
A student who will be absent from campus for an extended period of time
may request that his or her account be placed on hold by submitting a
written request to the ID Center. Hold status precludes the account from
being considered inactive until the end of the late registration period
for the period of absence from campus. Hold status may be granted for
a student who is not enrolled for the summer term; is on extended medical
absence; or who has other, similar circumstances.
All requests for account hold status must be made in writing and include
the reason for the absence, duration of the request, and appropriate supporting
documentation.
Account Expiration
Once activated, your nonresidential meal plan remains active for an
indefinite period of time, unless
The account balance remains at $0 for a period of 30 days or more.
In that case, the plan is determined to be inactive and may be terminated
at any time by the University.
Your account has a positive balance but has sustained no activity
for a period of 12 months or more. In that case, the remaining balance
is refunded to the Unclaimed Property Division of the University.
Cancellation and Refunds
Unless otherwise specified by the scholarship-awarding department, cancellations
and refunds are subject to the following conditions:
Refunds are made only for (a) students who have terminated enrollment
at the University either by withdrawal from all classes or by failure
to re-enroll by the end of the late registration period for two consecutive
semesters and (b) students who have successfully completed their course
of study and formally graduated from a University program.
To request a refund, go to the ID Center and fill out a Request for
Refund form. Requests must be made in writing and must include the reason
for the request, as well as all appropriate supporting documentation.
Refund calculations are based on the current value remaining on the
account and less a $5 account cancellation fee. No refunds are made
for balances of less than $5 following the refund calculation.
Refunds are made to the cardholder's student account.
Lost or Stolen Cards
Cardholders are responsible for reporting lost or stolen cards to
the ID Center immediately.
To report a lost or stolen card, call 217-206-7718 any time, 24 hours
a day, 7 days a week.
A card reported lost or stolen is deactivated. Once deactivated,
purchases cannot be made with that card.
To reactivate a card, you must visit the ID Center during regular
office hours and bring your card with you.
No card is reactivated over the phone.
An old i-card cannot be reactivated if a new i-card has already been
issued.
Account Holder Liability
As an account holder, you are liable for all transactions made on your
ID card, except for unauthorized use as follows:
If your card is lost or stolen and you notify the ID Center within
two business days, you are liable for up to a total of $50 of unauthorized
transactions that take place before notification.
If you do not notify the ID Center within two business days after
learning of the loss or theft of your ID card, you are liable for up
to $50 of unauthorized transactions from the first two business days
and the full amount of unauthorized transactions occurring after the
first two business days. The total amount of your liability is not to
exceed $500.
