To activate a residential meal plan account, complete and sign a meal
agreement form designating a requested plan. Forms are available at the
ID Center or Housing Office. Allow a minimum of three business days for
the plan to be activated.
Residency and Meal Plan Requirements
Each residential meal plan purchaser must reside in student housing
and maintain an on-campus residence for the full term of the meal contract.
Residents of campus apartments may purchase any of the plans offered
by the University.
Residence hall residents are required to purchase a meal plan each
semester. In other words, they must subscribe to one of the designated
residential meal plans each semester of the academic year (fall and
spring).
Charges, Payments, and Value Additions
Charges for the initial meal plan purchase for a semester are made
to the student's campus account. This charge is assessed at the beginning
of each semester.
Payment for value additions must be made with cash, check, or credit
card. Value additions may not be charged to the cardholder's student
account.
Failure to make scheduled payments to the University for residential
meal charges results in the suspension, limitation, or termination of
meal privileges.
Value placed on a plan should be used during the semester in which
the plan was purchased. Residual value remaining on an account at the
end of the fall semester is carried forward to the spring semester,
provided that the plan owner remains actively enrolled at the UIS campus
and remains in campus housing for the spring semester. If the plan owner
fails to register for spring classes or no longer resides in student
housing at the end of the late registration period for spring semester,
the plan is deemed expired, and any residual value remaining on the
account at that time is forfeited.
Tax Exemption
Purchases made using residential meal plans are not subject to the
Illinois state sales tax.
Plan Changes
To request a plan change, complete a Change Request form, available
at the ID Center or Housing Office. A minimum of three business days is
needed for the change to be activated. Students may change plans at the
beginning of each semester. They have the first ten days of each semester
to do so.
Students not wishing to change their plans in the spring are billed
for whatever plans they signed up for in the fall.
A residential meal plan purchaser may request a change to a different
meal plan, subject to the following conditions:
The purchaser must meet eligibility requirements for the plan to
which they want to change.
Once a meal plan is selected, a resident may not change to a plan
of lesser value in the same semester.
A residence hall student continuing enrollment from the fall semester
may request a change to a different residential meal plan for spring
semester.
Meal plan funds may not be converted to Campus Cash.
Any balance on an existing plan is used first, at the existing discount
level. Then funds for the new plan are accessed, at the new discount
level. The purchaser is responsible for payment of any additional value
to meet the new plan minimum before the new account is activated.
Account Expiration
Residential meal plans for the regular academic year expire at noon
on the last day of the spring semester on the date specified in the
Undergraduate and Graduate Catalog.
Value remaining on a residential meal plan account at its expiration
is automatically forfeited.
Cancellation and Refunds
Cancellation and refunds of residential meal plans are subject to the
following conditions:
Refunds are made only for those students who withdraw from all classes
at the University or for documented medical circumstances that would
preclude the plan owner from further utilizing the meal plan.
No refunds are given for cancellations of residential meal plans
that occur after the end of the tenth week of the fall or spring semesters.
Requests for residential meal plan refunds may be initiated in the
ID Center or the Housing Office. Request for Refund forms are available
in both offices. Requests must be made in writing and include the reason
for the request, as well as all appropriate supporting documentation.
If approved, refunds are based upon the original cash value placed
in the account, minus the value of all previous purchases charged to
the account. No refund is made if the value remaining following such
calculation is less than $5. Refunds are made to the cardholder's student
account.
Lost or Stolen Cards
Cardholders are responsible for reporting lost or stolen cards to
the ID Center immediately.
To report a lost or stolen card, call 217-206-7718 any time, 24 hours
a day, 7 days a week.
A card reported lost or stolen is deactivated. Once deactivated,
purchases cannot be made with that card.
To reactivate a card, you must visit the ID Center during regular
office hours and bring your card with you.
No card is reactivated over the phone.
An old i-card cannot be reactivated if a new i-card has already been
issued.
Account Holder Liability
As an account holder, you are liable for all transactions made on your
ID card, except for unauthorized use as follows:
If your card is lost or stolen and you notify the ID Center within
two business days, you are liable for up to a total of $50 of unauthorized
transactions that take place before notification.
If you do not notify the ID Center within two business days after
learning of the loss or theft of your ID card, you are liable for up
to $50 of unauthorized transactions from the first two business days
and the full amount of unauthorized transactions occurring after the
first two business days. The total amount of your liability is not to
exceed $500.
